Managing Client Expectations without Crushing Their Dreams
Travel in today's world is more unpredictable than ever, yet, our client's dreams and expectations are higher than ever. Matching making, managing expectations, and problem-solving are the three most important roles that an exceptional travel advisor has in creating amazing travel experiences for our clients. We know the risks, the potential bumps, and tips to help our clients have a fabulous vacation. But, how can we manage those high expectations without crushing their vacation dreams? Although it can be really stressful these days, travel is still one of the most exciting things in the world! In this workshop, we'll talk about ways to showcase our passion, excitement, and knowledge, and communicate realistically and positively.
Presented by Christen Perry, Owner, Classic Travel Connection