Accessibility in Travel
With nearly 30% of the population having some form of disability, this is not a segment of the market you can afford to overlook. Disabilities affect every age, income bracket, race, and gender. Yet somehow, the hospitality industry has overlooked this segment of the population almost entirely. 89% of “accessible” hotel rooms do not meet the needs of their guests with disabilities. Very few locations offer true dietary equitability, yet 10% of the population has food allergies, 10% has diabetes, and another almost 20% control a disability or disease by diet. Let’s talk about the different kinds of disabilities, and how we can make travel possible for those with them. We will talk about questions you need to be asking both your potential client and the supplier, as well as discussing different scenarios to mitigate obstacles that a client with disabilities might face.
Presented by Kristy Durso, Owner, Incredible Memories Travel LLC