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2022 Day 2
Thursday, November 3
All times are listed in Eastern Standard Time. Program is tentative and subject to change.
7:45am - 8:30am Breakfast, sponsored by MSC Cruises
Presented by Koreen McNutt, Senior Vice President of Sales and Trade Engagement and Commercial Sales Officer, MSC Cruises
8:45am - 9:45am Supplier Educational Workshops
Alaska - Visit Anchorage
Alaska Land Programs - Bigger Than Ever!
There has been an explosion of new experiences your clients will love while visiting South-Central Alaska both North, South and right in Alaska’s largest community, Anchorage. Pre, post or land-only, authentic adventures await the traveler all booked by you their savvy travel advisor! Learn from a long time local Alaskan David S. Kasser, what’s new, what’s working and where is Alaska travel heading in the near future!"
Presented by David S. Kasser, Senior VP of Sales, Visit Anchorage
Carnival Cruise Line
Choose Fun with Carnival
Come learn the latest tips and tricks to selling Carnival to help your business grow!
Presented by Alicia Steuart, Senior Director of Sales, Key Accounts & CIATeam, Carnival Cruise Line and Kirsten Sanchez, Director, Carnival Independent Advisor Team, Carnival Cruise Line
Disney Cruise Line
Where Magic Meets the Sea, Disney Cruise Line®
A Disney cruise is full of unforgettable fun for kids and families—and plenty of relaxation for adults! It's where the magic of Disney meets enchantment at sea and families come together to create memories that will last a lifetime. Join us for the latest Disney Cruise Line® updates, including a look inside Disney Wish, the newest addition to the Disney Cruise Line® fleet, details on our exciting 2023 itineraries, and more.
Presented by John Leake, Sales Business Development Manager, Disney Cruise Line
Visit Lauderdale
Everyone Under the Sun
Join Visit Lauderdale & Port Everglades as they share all that is new in this favorite port and destination along with what makes Greater Fort Lauderdale one of the most welcoming vacation spots for your clients.
Presented by Paul Mason, Senior Business Development Manager, Global Travel Trade, Visit Lauderdale
9:55am - 10:55am Supplier Educational Workshops
Celebrity Cruises
Celebrity’s Eco-Luxurious Journeys in the Galapagos Islands
Join Susana Romero, Director of Galapagos Sales & Communications, on a journey to explore the unique flora and fauna of the Galapagos Islands. You will hear all about how Celebrity combines luxury with sustainability in the Galapagos Islands. Learn about the seamless, all-inclusive packages, and unique experiences Celebrity offers in the Galapagos. Discover the 3 unique vessels including the award winning, eco-conscious, all suite luxury mega yacht Celebrity Flora. Find out how you can earn 20% commission on the bundled package.
Presented by Susana Romero, Director of Galapagos Sales & Communications, Celebrity Cruises
Israel Ministry of Tourism
Israel; A Vacation Beyond Belief
Israel may be the size of New Jersey, but situated at the meeting point of Asia, Africa, and Europe, it is one of the most historically and topographically unique destinations in the world. With its burgeoning culinary scene, world-class wineries and vibrant nightlife, Israel an satisfy even the most sophisticated traveler. Join us as we explore the attractions and activities that your clients can experience from visiting the lowest point on earth, biking the country from North to South to walking in the footsteps of the Bible.
Presented by Yael Golan, Consul and Director, Southern Region USA, Israel Ministry of Tourism
Virgin Voyages
Raise Your Sales with Virgin Voyages
Now is the time to learn how to Raise Your Sales with Virgin Voyages. You have our Sailors (aka customers), you just might not know it yet. Learn what other successful First Mates (aka, travel professionals) are doing to grow their sales and how you can make so much more money with Virgin Voyages since we don't have NCFs. Get the latest updates on where our four lady ships will be sailing for the next three years and how our award-winning Seacademy training program can get you onboard. Sea you soon.
Presented by John Diorio, Vice President, North American Sales, Virgin Voyages
Windstar Cruises
From Unfamiliar to Unforgettable: Top Sails Tips for Affluent Travelers
No one goes so far, to get travelers so close. Windstar knows the way to explore 180 degrees from ordinary. Perfectly sized, perfectly appointed and perfectly poised for today’s travel environment, Windstar makes it easy for you to deliver on all of your clients top priorities:
The value and convenience of all-inclusive vacations.
New places to go, even in favorite or previously visited destinations.
Authentic, unscripted, uncrowded and personal experiences.
Casual and welcoming atmosphere.
The Official Cruise Line of the James Beard Foundation featuring locally inspired cuisine with new flavors and fresh ingredients
Spacious, comfortable and well-appointed accommodations.
Thoughtful and attentive crew to welcome them into the Windstar family.
Presented by Dianna Rom, Sr. Director, Sales, Windstar Cruises
11:00am - 2:00pm General Session II and Lunch
Lunch sponsored by Celebrity Cruises, Royal Caribbean, and Silversea Cruises
TW Talks, hosted by Uplift
Presented by Michelle Fee, CEO and Founder, Cruise Planners
An update from Silversea Cruises
Presented by Katina Athanasiou, Senior Vice President of Sales, Silversea Cruises
Pitch Perfect MultiGen Panel
Panelists include:
Isabelle Bujold, National Accounts Manager; Club Med; Marilyn Cairo, VP of Global Sales, Karisma Hotels & Resorts; Francis Riley, Chief Commercial Officer, Margaritaville at Sea; Andrea Wright, Vice President Travel Industry Sales, Playa Hotels & Resorts; Raúl Villagrán, Director of North American Sales, Sandos Hotels & Resorts
Moderated by: Nolan Flynn, Marketing and Operations Manager, LaMacchia Travel and Brian Major, Managing Editor, Digital Publications and Guides/Caribbean, TravelPulse.com
Category Spotlight - Professional Services: Uplift
Presented by Rob Borden, Senior Vice President – Commercial & Cruise, Uplift, Inc.
TW Talks, hosted by Uplift
Presented by Jenn Lee, Vice President Trade Engagement and Support, Travel Planners International
CEO Conversation
Jason Liberty, President and CEO, Royal Caribbean Group and Arnie Weissmann, Editor-in-Chief, Travel Weekly
Presidential Chat
Michael Bayley, President and CEO, Royal Caribbean International and Vicki Freed, Senior Vice President, Sales and Trade Support & Service, Royal Caribbean International
Category Spotlight - Hotels & Resorts: Karisma Hotels & Resorts
Presented by Marilyn Cairo, VP of Global Sales, Karisma Hotels & Resorts
An update from Royal Caribbean and Celebrity Cruises
Vicki Freed, Senior Vice President, Sales and Trade Support & Service, Royal Caribbean International and Dondra Ritzenthaler, Senior Vice President, Sales and Trade Support & Service, Celebrity Cruises
Exhibitor Showcase Kick Off and Ribbon Cutting Ceremony, sponsored by Hertz
2:15pm - 5:15pm Exhibitor Showcase
Meet face to face with more than 140 travel industry suppliers representing every segment of today’s travel market including: airlines, attractions, business tools, consortia/host agency/franchise, cruise, destinations, hotels and resorts, packaged vacations, professional services, tour operators, transportation…and more!
6:30pm - 10:00pm Travvy Awards (Invite Only)
Travel Institute graduates with: Certified Travel Associate (CTA) , Certified Travel Consultant (CTC) or Certified Travel Industry Executive (CTIE) who attend CruiseWorld will earn 10 Continuing Education Units (CEUs). CTAs, CTCs and CTIEs are required to obtain CEUs, to maintain certification in The Travel Institute. For more information visit www.thetravelinstitute.com